Terms of service

Last Updated: May 24, 2026

Welcome to HIMDRA. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Account Terms

By using this website, you represent that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials.
You accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or engage in fraudulent activities.

2. Products and Services

We strive to display our products as accurately as possible.

However:

Product colors may vary depending on your device screen settings.
Product images are for illustrative purposes only.
Actual products may vary slightly from photographs or descriptions.
Product availability is subject to change without notice.

We reserve the right to modify, discontinue, or update products at any time.

3. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

By placing an order, you agree that:

You will provide accurate billing and payment information.
You are authorized to use the selected payment method.
Applicable taxes, shipping charges, and fees may be added during checkout.

We reserve the right to:

Correct pricing errors.
Cancel orders affected by pricing inaccuracies.
Change prices without prior notice.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased per customer.
Cancel orders suspected of fraud, unauthorized activity, or misuse.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method.

5. Shipping and Delivery

We aim to process and dispatch orders within the timelines stated on our website.

However:

Delivery timelines are estimates only.
Delays may occur due to courier services, weather conditions, public holidays, or circumstances beyond our control.
We are not responsible for delays caused by third-party shipping providers.

Estimated delivery timelines may vary based on your location.

Please allow 5–10 Business Days for processing and delivery unless otherwise stated.

6. Returns, Exchanges, and Refunds

Returns and refunds are governed by our Return Policy.

In general:

Return requests must be submitted within the period specified in our Return Policy.
Returned items must be unused, unwashed, and in original condition with tags attached.
Certain items may be non-returnable for hygiene, customisation, or promotional reasons.
Refunds, where approved, will be processed through the original payment method.

Customers are encouraged to review the full Return Policy before placing an order.

7. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand names
Product designs
Graphics
Photographs
Videos
Text
Website design

is the property of HIMDRA or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Prohibited Uses

You agree not to:

Use the website for unlawful purposes.
Violate any applicable laws or regulations.
Attempt unauthorized access to our systems.
Distribute malware, viruses, or harmful code.
Interfere with website functionality or security.
Engage in fraudulent transactions.
Copy or exploit website content without permission.
Harass, abuse, threaten, or harm other users.

Violation of these Terms may result in account suspension, termination, or legal action.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for:

Third-party content
Privacy practices
Terms of service
Products or services offered by third parties

Your interactions with third-party websites are at your own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, HIMDRA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website
Inability to access the website
Product delays
Service interruptions
Data loss
Unauthorized access to information

Our total liability for any claim shall not exceed the amount paid by you for the relevant order giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless HIMDRA, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

Your use of the website
Violation of these Terms
Violation of any applicable law
Infringement of third-party rights

12. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

We make no guarantees regarding:

Continuous availability of the website
Error-free operation
Accuracy of content
Suitability of products for specific purposes

To the extent permitted by law, all warranties not expressly stated are disclaimed.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Shimla, Himachal Pradesh, India.